Matcha Bamboo Whisk Koyu Matcha

Fast Shipping with Professional Packaging

Through our long-term relationship with UPS, FedEx, DHL and many other world-class carriers, we can offer various shipping options. Our warehouse staff are trained to pack your goods precisely according to the specifications we offer. The goods you send us are checked thoroughly and securely secured prior to shipment. We ship to thousands clients every day from all over the world. This shows our commitment to become the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centers.

Note: Orders that contain more than one item are assigned a particular processing time based on the individual item.

Before shipping before shipping, we'll conduct a thorough inspection of the items you've purchased. Today, the majority of orders will be shipped within 48 hours. It is expected that delivery will take between 3 and 7 days.

Returns

The stock market is always changing. It's not entirely managed by us, as we are involved with multiple entities, including the factory and our storage. Stocks can be changed at any moment. Be aware that your order is out of stock once the order has been placed.

Our policy lasts for 30 days. We cannot replace or refund your purchase after 30 days since the purchase.

To be returned, it must be unopened and in the same condition as when you received it. It should also be in its original packaging.